When big brands or retailers looking for an OEM/ODM partner for water dispensers, the price is not the only reason. The right factory must meet not only capacity requirements, quality standards, but also certification for your target markets. Here is a objective suggest for you to choose the right factory.
Confirm the qualifications and certifications.
• Confirm business license and factory address (better could be find in google map).
• Products certifications required by your target markets: CE and RoHS for EU, ETL/NSF for US. Ask supplier for scanned certificates and test reports.
• Factory quality management certifications, like ISO 9001/BSCI.
Confirm production capacity & lead time
• Confirm the whole factory monthly capacity and also for some specific models.
• Confirm sample lead time (if there is stock would be very soon, if need customized may be 30days) and bulk production lead time (normally 45days in water dispenser industry).
Confirm OEM/ODM experience and R&D ability.
• Ask for their cooperated brands and projects as a reference.(if they are water dispenser supplier for some big brands would be better)
• Ask the number of employees in R&D department. And check if supplier have any patents.
Confirm QC (quality control) system
• Ask about QC standard and process, make sure your supplier have a professional process to control the quality of products.
• You could also ask a video of production or test reports, and also could ask a third-party like TUV/SGS/ITS to confirm.
Confirm commercial terms: MOQ, pricing list, payment terms, after-sales service etc.
• Confirm MOQ for different customized models, additional price(label/tag) if needed, payment terms (normally use FOB term and 30% deposit + 70% before landing), and warranty terms (normally 1 year, or shipping with spare parts together).
Confirm logistic service
• With FOB/EXW term, normally buyer hold the shipment, however the factory need supply export document, packaging service like shipping mark. Also we could confirm the DDP service.
Finally: Visit the factory yourself if possible. Or find a third-party to make a inspection. And also could find the document in Alibaba.com if they have.
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